2018 is the year for JTL, Faiba 4G network in Kenya

JTL, Faiba 4G network Kenya

If you live in Kenya, you have probably heard about Jamii Telecommunications’ new product, Faiba 4G. The service went live towards the end of 2017 and even though it is not available countrywide, it has sparked interest among users mainly because of its affordable data packages. For example, there is a 25GB bundle that can be used within 30 days for only Ksh 1,000. This is very cheap when you compare it to products offered by the other players in the market.

Jamii Telecommunications, the 4th mobile operator in Kenya has finally democratized data creating mobility with personalized Wi-Fi at extremely affordable rates. Children can access reading material without the fear of cost, the blogger can upload that story anytime, The IT expert can code all night and create the next innovation, the entrepreneur can set up her online shop sustainably ....these testimonies go a long way as future proof that.... to change the landscape of the economic situation and capacity of our people, innovation must create a solution that is all-inclusive, affordable and applicable.

With Faiba 4G in Kenya, the one area the company has failed is providing users with the information they need to do simple tasks like purchasing data bundles and the likes. This post will look at some of these simple tasks that can help simplify the process.

Topping Up Faiba 4G and Buying Data Bundle


Purchasing Faiba 4G airtime is the same as with any other telco in Kenya. Find a shop selling the airtime and you are good to go. Since Faiba 4G hasn’t been around for long, you finding shops selling this airtime may not be easy. If that is the case, you can purchase the airtime through Mpesa pay bill number 776611 and account number is your number i.e. 0747 XXX XXX.

To buy the bundle you want, dial *111# and select the first option and take it up from there. Keep in mind that this option may now work for everyone and if that is the case, you can go to http://selfcare.jtl.co.ke on your phone and buy the bundles you want.

You can also use the Faiba app to purchase bundles. The app isn’t the best looking out there and is a bit slow but can get the job done.
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