KPLC understands that in this new age, power connection is vital in almost each and every home in Kenya for lighting purposes and even cooking.
That is why KPLC has
made the steps to applying for power connection even simpler by diversifying
the methods on how you can apply for connection.
Here are the Steps to Follow in applying for first-time power connection through KPLC:
Apply In-Person
Step 1: Make an application
Go to your nearest Kenya Power and Lighting Company Ltd (KPLC) for Huduma
centre to make the application.
If you are making an application from Huduma centre, visit the KPLC desk to make
the application.
Here you will be provided with an Enquiry for Supply of Electricity Application
form to complete http://www.kplc.co.ke/img/full/GOSS9XbKP72N_ENQUIRY%20FOR%20SUPPLY%20OF%20ELECTRICITY.pdf
You may also download the form by visiting the KPLC website and downloading the
Enquiry for Supply of Electricity Application form
http://kplc.co.ke/ http://www.kplc.co.ke/img/full/GOSS9XbKP72N_ENQUIRY%20FOR%20SUPPLY%20OF%20ELECTRICITY.pdf
You will also be given a Supply Contract http://kplc.co.ke/img/full/ldziWhAzwlGC_Supply%20Contract.pdf to
fill and sign. http://kplc.co.ke/img/full/ldziWhAzwlGC_Supply%20Contract.pdf
The application must be accompanied with the following documents for
submission:
(a) A copy of National Identification (I.D) or Passport for Non-Kenyans (PDF,
MS Word).
(b) A copy of route sketch leading to premises where supply is required.
(c) Copy of the PIN Certificate
(d) Wiring certificates
(e) Supply contract form
(f) Consent from the owner of the property
Requirements for Corporates
(a) A copy of Certificate of Registration.
(b) A copy of route sketch leading to premises where supply is required.
(c) Copy of the PIN Certificate
(d) A Scaled site plan for Industries, Housing Estates, shopping malls etc.
(e) Consent from the owner of the property
(f) Supply contract form (signed)
(g) Wiring Certificates (signed)
If you downloaded the forms from the KPLC website submit the duly filled form
to the nearest Kenya Power office.
http://kplc.co.ke/
Step 2: KPLC site visit
After making the application KPLC will then conduct an external site inspection
to verify standards compliance, estimate the cost.
This process is done within 8days from the date of application.
After the inspection, you will be given an estimated cost of supply for
electricity.
Step 3: Pay estimate
Depending on the estimated cost for the supply of electricity, you should proceed to
make the payments.
Present the payment receipt to KPLC offices to facilitate connection.
Step 4: Electricity connection
After the presentation of the payment receipt, you will receive external works,
meter installation, and electricity flow.
The connection will be completed within 75days from payment of connection fees.
Apply Online
Step 1: Make Application
Visit the KPLC self-service portal to make the application https://selfservice.kplc.co.ke/
Click on the “new supply application’ on the right-hand side of the page.
Fill in the required data. This includes the following,
(a) Your bio-data ( name, date od birth, gender, national ID details)
(b) your contact details ( email, phone number)
(c) your physical address details
(d) supply application address( county, constituency, location, street, house
name, landmark)
(e) LRN / plot number
(f) latitude
(g) longitude
(h) connection type ( domestic , non-domestic, staff, tree lighting,
commercial-industrial, bus installation,
(i) type of service (pre-paid or post-paid)
(j) required date of connection
(k) phase-type (single, two, or three-phase)
(l) voltage type (High voltage, low voltage, mid voltage)
Attach the following required documents.
(a) Attach national id
(b) Wiring certificates
(c) Ownership documents
Tick the terms and conditions and click send. Your application will be sent to
Kenya power for action. You will receive a notification of your application via
email address and details about KPLC’s site visit.
Step 2: KPLC site visit
After making the application KPLC will then conduct an external site inspection
to verify standards compliance, estimate the cost.
This process is done within 8days from the date of application.
After the inspection, you will be given an estimated cost of supply for
electricity.
Step 3: Pay estimate
Depending on the estimated cost for the supply of electricity, you should proceed to
make the payments.
Present the payment receipt to KPLC offices to facilitate connection.
Step 4: Electricity connection
After the presentation of the payment receipt, you will receive external works,
meter installation, and electricity flow.
The connection will be completed within 75days from payment of connection fees.
Required Documents
All Applicants
Copy of ID
Copy of PIN Certificate
Route Sketch Map
Copy of title deed and land search documents for the owner of the property (to support
way leaves consent)
Supply Contract Form (signed)
Wiring Certificates
Consent from the owner of the property
Meter Separation and Additional Load Applicant
Copy of latest Electricity Bill
Additional requirements for Premium Applicants
Scaled Site Plan (preferably in soft copy AutoCAD/DWG format)
Load Schedule Details
Requirements for Corporates
A soft copy of the Certificate of Registration.
A soft copy of route sketch leading to premises where supply is required.
Copy of the PIN Certificate
A Scaled site plan for Industries, Housing Estates, shopping malls etc.
Consent from the owner of the property
Supply contract form (signed)
Wiring Certificates (signed)
Office Locations & Contacts
KPLC Self-service portal: KPLC Self-service portal
Kenya Power & Lighting Co. Ltd- Headquarters
Stima Plaza, Kolobot Road, Parklands,
P.O Box 30099, NAIROBI
Tel: +254 (020) 95551/0703070707/0732170170
Huduma Kenya
Lonrho House,
15th Floor,
Standard Street Nairobi
P.O. Box 47716-00100,
Nairobi
Phone: +254(020) 6900020
Email: info@hudumakenya.go.ke
Website: Huduma Kenya
Huduma centre locations: Huduma centres Locations https://www.hudumakenya.go.ke/centres.html
Eligibility
A newly constructed building with no existing electricity connection
Existing connections which want to change connection type e.g. change phase-type or change voltage type.
Fees
Fees charged depend on the distance from the existing power connection, power
requirements, and the number of meters needed.
Validity
The validity c of the electricity connection is forever.
However, the connection can be disrupted if the electrical bill is not paid.
Documents to Use
Inquiry for Supply of Electricity: Enquiry for Supply of Electricity
Application form http://www.kplc.co.ke/img/full/GOSS9XbKP72N_ENQUIRY%20FOR%20SUPPLY%20OF%20ELECTRICITY.pdf
Supply Contract: Supply Contract http://kplc.co.ke/img/full/ldziWhAzwlGC_Supply%20Contract.pdf
Processing Time
The connection time can take up to three months.