Passengers can now enjoy the convenience of booking a ride on the Madaraka Express Train and SGR intercounty train through Kenya railway’s online booking system. It is quick and very easy to use.
How to book Madaraka Express online from the Website
- Go
to metickets.krc.co.ke
- Select
the Preferred train (Madaraka Express for the afternoon or SGR intercounty
for morning travel)
- Select
your Starting station (Mombasa, Athi River, Emali, Kibwezi, Miaseny,
Mariakani, Mtito Andei, Voi, or Nairobi)
- Type
in or Select your desired destination (Nairobi, Voi, Mtito Andei,
Mariakani, Miaseny, Kibwezi, Emali, Athi River or Mombasa,)
- Indicate
or select the travel date
- Select
the coach type and indicate the number of passengers (Second Class or
First class)
- Enter
the passenger details (Full names, ID/Passport number, and Country)
- Select
the payment option (Mpesa)
Once you make the SGR online booking, you will get a confirmation message which you will use the details to print the ticket at the respective station (departing station)
Useful information when booking Madaraka express online
You can book individual tickets 30 days in advance. Group
bookings for more than 20 passengers should be done officially 30 days in
advance.
Update: You can now book the tickets 60 Days in Advance (As Of June 01, 2019)
Madaraka Express Passenger station Contacts
For inquiries, you can contact Kenya Railways through the
following numbers and contacts.
- Kenya
Railways Email: info@krc.co.ke
- SGR
Booking phone number: 0709 388 888
- SGR
Website: www.krc.co.ke
- Facebook
account: Kenya Railways
- Twitter account: @KenyaRailways
Conclusion
Over time I have had a very frequently asked question about
SGR booking using Mpesa or USSD *639#. Many passengers after paying for the
tickets, they don’t get a confirmation message from Kenya Railways. All they
get is a Mpesa message.
Question asked: I have paid for SGR tickets and
I haven’t received the confirmation message. What do I do?
Answer: In the Mpesa message that you get there
is an account number from SGR, you will use this account number together with
the phone number you used to book with to print the tickets at the departure
train station. Arrive at the station about one and a half hours in advance.