How to file KRA returns by using your mobile phone’s iTax App

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How to file KRA returns by using your mobile phone’s iTax App


Filing your Kenya Revenue Authority, KRA, nil returns has now been made very easy. This is because KRA has developed a mobile phone application that enables you to file the returns in the shortest time possible. You no longer need to visit a Cyber to file your returns nor stay in long queues at Huduma Centres, here is all you need to do;

How to file nil returns by using the iTax Android Mobile App

1). To access the KRA services, download the iTax App by the Kenya Revenue Authority from Google Play Store by using an Android Mobile phone.

2). Open the play store and search for the iTax App by KRA and install it.

3). Once installed, open the App. A prompt window will emerge asking you to enter your KRA PIN and iTax. password.

4). Once logged in, click ‘Home’ and select the ‘Income Tax’ Obligation.

5). The tax period will be auto-populated by the App. Click on ‘Submit’.

6). A message is then generated to confirm that a Nil return is being filed, thus; ‘Dear Taxpayer, filing of Nil Returns is only applicable in cases where you have NO transactions to declare for the period. Are you sure you want to file Nil Return?’ Click on ‘OK’ to confirm.

7). A success message is populated to confirm Successful filing of the Nil Return, thus; ‘iTax Success: Your return has been filed successfully with Acknowledgement Number (KRA/YEAR/NUMBER). Please visit iTax KRA web portal to view filed return.

And with this, you could have successfully filed your Nil returns. Remember to file your returns before the expiry of the stipulated period as set by KRA to avoid late submission penalties.

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