Recruitment at Jumia Kenya: Apply Now!

Recruitment at Jumia Kenya: Apply Now!


Join Jumia, the #1 e-commerce company in Africa! We strive to be the Kenya’s most customer-centric company where people can find and discover virtually anything that they want to buy online. 

By giving customers more of what they want - low prices, vast selection, and convenience - Jumia continues to grow and evolve as a world-class e-commerce platform.

Job Description: Seller Support Associate

As a Business Development Associate, you will work closely with Jumia’s senior managers to drive the acquisition of new merchants to Jumia’s Marketplace.

Roles & Responsibilities:
  • Prospect, qualify and close high potential merchants that deliver competitive selection, pricing and availability
  • Identify and own specific verticals to find, contact and acquire high-valued sellers in each
  • Train Sellers in how to use Jumia’s platform to manage their products and orders
  • Follows up with sellers to ensure initial assortment is placed online in a timely manner
  • Acts as the main touchpoint for sellers during the initial product onboarding phase
Qualifications & Experience:
  • Previous experience in a sales role and fast-paced work environments essential
  • Ability to work autonomously, taking responsibility for achieving business objectives
  • Excellent communication and persuasion skills; confident and approachable
  • Good organisational skills including prioritising, scheduling, time management and meeting deadlines
  • Business savvy: understanding of e-commerce and retail business
Vacancy: Training Associate

This is a perfect opportunity to participate to an entrepreneurial adventure that will lead to the future stars of the web universe.

Job Description
  • Identifying training and development needs, through consultation and analysis.
  • Designing and expanding training and development programmes based on needs
  • Considering cost effective ways of delivering training, as well as assessing the return on investment of the trainings implemented
  • Developing induction programmes, scheduling and conducting appraisals
  • Producing training material for in-house training
  • Monitoring and reviewing progress of trainees
  • Developing channels to deliver distance training.
  • Revising the training and development programme as required.
Skills Required:
  • Basic university degree.
  • 2 Years work experience in a similar capacity.
  • Passionate about training sales people.
  • Knowledge of Multi level maketing a plus.
Our Offer
  • A unique education in launching and scaling new internet concepts
  • Become part of a highly professional and dynamic team working around the world
  • An attractive salary package
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Job Description: Operations Support Specialist
 
Roles & Responsibilities:


  • Acts as the main touchpoint for sellers from the time of their first order to graduation from a one-month incubation programme
  • Manages numerous accounts concurrently and strategically and develops strong long-term  relationships
  • Balances ambitious commercial targets with adherence to strict service level agreements on fulfillment times, out of stock and return rates, retraining struggling sellers as needed
  • Compiles weekly reports to sellers on their performance with improvement guidelines and monthly internal reports to recommend way forward with sellers
  • Collaborates with other departments such as Operations, Seller Support, IT and Finance and escalates issues as required to resolve seller’s questions and issues
  • Develops internal documentation and public knowledge centre
Qualifications & Experience:
  • Previous experience in an account management role and fast-paced work environment essential
  • Experience in logistics or operations highly desirable
  • Action oriented with a “can do” attitude
  • Computer skills: You will be using excel and our own Seller Center platform on a daily basis
  • Business savvy: understanding of e-commerce and retail business
  • Highly detail and process oriented, yet flexible to the inevitable change working for a high-growth online retailer entails
What you get:
  • Competitive salary
  • The opportunity to help shape the strategy and processes of a new department in a fast-growing company
Vacancy: Business Development Associate

Job Description: Business Development

Your tasks will be to take responsibility and drive all activities related to Business development, including:


  • Identifying trendsetter ideas as well as new business opportunities including opportunities for new partnerships and products.
  • Contacting and setting up meetings with potential partners to explore potential business opportunities.
  • Analyzing market trends and developing strategies based on partner needs and goals, and presenting the opportunities for business, to potential partners.
  • Closing new business deals and coordinating all the requirements including ensuring contracts are signed and closed.
  • Developing presentations, proposals, processes and reports around the business development function.
Skills and Qualifications
  • Business related degree.
  • Motivation for sales.
  • Prospecting skills.
  • Aggressive, and passionate about meeting targets.

Job Description: Content Production Specialist

Roles & Responsibilities:
  • Sourcing, processing and uploading product information
  • Training marketplace merchants in Jumia’s tools and best practices at Jumia’s and sellers’ offices
  • Liaises with other departments such as Acquisition, Buying, Operations and Production to ensure initial assortment is put online in a timely manner
  • Identify and execute on opportunities to improve and automate processes
Qualifications & Experience:
  • Excellent written English
  • Good computer skills: ability to quickly learn new software and tools, excel and Photoshop a plus
  • High attention to detail
  • Good organisational skills including prioritising, time management and multi-tasking
  • Great communicator, friendly and approachable
What you get:
  • Competitive salary and commission package
  • The opportunity to help shape the strategy and processes of a new department in a fast-growing company

Job Description: Buying Operations Associate

Roles & Responsibilities:

  • Acts as the main touchpoint for sellers from the time of their first order to graduation from a one-month incubation programme
  • Manages numerous accounts concurrently and strategically and develops strong long-term  relationships
  • Balances ambitious commercial targets with adherence to strict service level agreements on fulfillment times, out of stock and return rates, retraining struggling sellers as needed
  • Compiles weekly reports to sellers on their performance with improvement guidelines and monthly internal reports to recommend way forward with sellers
  • Collaborates with other departments such as Operations, Seller Support, IT and Finance and escalates issues as required to resolve seller’s questions and issues
  • Develops internal documentation and public knowledge centre
Qualifications & Experience:
  • Previous experience in an account management role and fast-paced work environment essential
  • Experience in logistics or operations highly desirable
  • Action oriented with a “can do” attitude
  • Computer skills: You will be using excel and our own Seller Center platform on a daily basis
  • Business savvy: understanding of e-commerce and retail business
  • Highly detail and process oriented, yet flexible to the inevitable change working for a high-growth online retailer entails
What you get:
  • Competitive salary
  • The opportunity to help shape the strategy and processes of a new department in a fast-growing company
If you want to become an entrepreneur in e-commerce businesses and join one the fastest growing company in the world.

Looking for a job at Jumia Global? Apply here.

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