Step by Step Guide to Register for NSSF Online

Step by Step Guide to Register for NSSF Online

This is a step-by-step guide on how to register for NSSF online for both employed and self-employed people. The National Social Security Fund is a service organization that offers social protection to all Kenyan workers.

It provides social security protection to workers in the formal and informal sectors. They register members, receive their contributions, manage funds of the scheme, process, and ultimately pay out benefits to eligible members or dependents.

When Was the National Social Security Fund (NSSF) Established?

The National Social Security Fund (NSSF) was established in 1965 through an Act of Parliament Cap 258 of the Laws of Kenya.

The Fund initially operated as a Department of the Ministry of Labour until 1987 when the NSSF Act was amended transforming the Fund into a State Corporation under the Management of a Board of Trustees.

The Act was established as a mandatory national scheme whose main objective was to provide basic financial security benefits to Kenyans upon retirement. The Fund was set up as a Provident Fund providing benefits in the form of a lump sum.

The Act establishes two Funds namely, the Pension Fund and the Provident Fund, to provide for contributions to and payment of benefits out of the Funds.

How to Register for NSSF Membership

Offline Application

1. Visit any NSSF Office branch or any Huduma Center within your area. For Huduma Center, make sure you book for Huduma Appointment.

2. Approach the NSSF officer and fill out the provided application form.

3. Attach all required documents.

4. Pick your NSSF card.

Required Documents to Register for NSSF

  1. The application form
  2. Original national identity card or valid passport and a copy of the same
  3. A copy of your KRA pin, if you do not have one, learn how to apply for a KRA pin online here.
  4. Employment letter. (this is for employed persons only).
  5. Employers NSSF number – this does not apply to self-employed individuals.

Online Application

This is a much easier way of applying for an NSSF number. This option is for both employed and self-employed individuals.

1. Access the official NSSF self-service portal.

2. Click on member self-service.

3. Click on the Member Registration link.

4. Fill in all the information in the provided form. All the boxes with an asterisk must be filled. Note, for the area with a question mark do not type anything but click on the question mark.

Then click on the search box to display a list of stored entities. Select the entry you want from the list. Sometimes you will have to click on the next tab to get the information you want.

5. Print the application notification and contact the nearest NSSF office for certification. Contacts for the nearest NSSF branch are available on www.nssf.or.ke/branches

Member Activation

  • Once issued with a Pin Key from NSSF office, click on the Member Activation link.
  • Type in Username, Password, and Pin Key then click Activate to complete activation.

Forgot/Lost Password

  • In case you have forgotten your password, click on the Lost Password link and fill in the mandatory fields.
  • Note: You must have activated your account to be able to reset the password. Member Recertification
  • If you have forgotten your Username or Password, click on the Member Recertification link and re-enter the application details with a new Username and Password.

How to Top up Your NSSF Voluntary Contributions

To pay via Mpesa, use the Paybill Number 333300 quoting your Full NSSF Membership Number (including leading zeros and the trailing ‘X’ character where applicable) as the Account Number

  1. Open your Mpesa Menu and go to Lipa na Mpesa
  2. Select Paybill option
  3. Enter the Paybill number (333300)
  4. Enter your account number (Your NSSF number)
  5. Input the amount you want to contribute
  6. Finally, put in your Mpesa pin number and complete the transaction.

Where are NSSF Offices Located in Nairobi

NSSF has 10 offices located in Nairobi as detailed below.

Nairobi Region Office, Bruce Hse 5th Flr, Std Street

P.O. Box 50397-00200, Nairobi

Tel: 2222668/9

Email: nairobiregion@nssfkenya.co.ke

NSSF CONTACTS – Nairobi Region Office, Bruce Hse 5th Flr, Std Street

Hill Branch, Social Security Hse, Block C, Bishops Rd, Ground Floor

P.O. Box 45969 – 00100, Nairobi

Tel: 020-2729911/020 2832899/020 2713844/46/48/51/ 0737633906

Email: nssf.hillbranch@nssfkenya.co.ke

NSSF CONTACTS – Hill Branch, Social Security Hse, Block C, Bishops Rd, Ground Flr

Kiambu Branch, Bishop Ranji Cathedral Plaza, Ground Floor, Biashara Street

P.O. Box 713-00900, Kiambu

Tel: 0737633914/(066)2022114

Email: nssf.kiambu@nssfkenya.co.ke

NSSF CONTACTS Kiambu Branch, Bishop Ranji Cathedral Plaza, Ground Floor, Biashara Street

Industrial Area Branch, Simco Plaza, 3rd Flr, Lusaka Road

P.O. Box 30451-00100, Nairobi

Tel: 0737409457

Email: nssf.industrialarea@nssfkenya.co.ke

NSSF CONTACTS Industrial Area Branch, Simco Plaza, 3rd Flr, Lusaka Road

Donholm Branch, The Point-Buruburu, Along Rabai Road (Hamsa Stage) Opposite Kenol Petrol Station next to Naivas Supermarket.

P.O. Box 1385-00515, Nairobi

Tel: 0786998818/0773780210

Email: nssf.donholm@nssfkenya.co.ke

NSSF CONTACTS Donholm Branch

Ongata Rongai, Masai Mall, 2nd Floor, Magadi Rd

P.O. Box 665-00511, Ongata Rongai

Tel: 0731032088, 045-3123112

Email: nssf.ongatarongai@nssfkenya.co.ke

NSSF CONTACTS – Ongata Rongai

City Center Branch, Bruce Hse 5th Flr, Std Street

P.O. Box 50397-00200, Nairobi

Tel: 0737409453, 2228068/2228276

Email: nssf.citycentre@nssfkenya.co.ke

NSSF CONTACTS City Center Branch, Bruce Hse 5th Flr, Std Street

Westlands Branch, Rainbow Towers, Muthithi Road, Westlands

P.O. Box 66575 – 00800, Nairobi

Tel: 020-4444308, 0737409416

Email: nssf.westlands@nssfkenya.co.ke

NSSF CONTACTS Westlands Branch, Rainbow Towers, Muthithi Road, Westlands

Eastleigh Branch, Eastleigh Mall 1st Floor, General Waruinge Rd

P.O. Box 7800-00610

Tel: 0114709820, 0739102003, Nairobi

Email: nssf.eastleigh@nssfkenya.co.ke

NSSF CONTACTS Eastleigh Branch, Eastleigh Mall 1st Floor, General Waruinge Rd

Kitengela Branch, Africa House, Ground Floor, Kajiado Namanga Highway

P.O. Box 529-00242, Kitengela

Tel: 0739-102009

Email: nssf.kitengela@nssfkenya.co.ke

NSSF CONTACTS Kitengela Branch, Africa House, Ground Floor, Kajiado Namanga Highway

Where is NSSF Building Located in Mombasa

Mombasa Branch, Social Security House Mombasa Grd. Flr. Nkurumah Rd.

P.O. Box 90490-80100, Mombasa

Tel:  041-2223419, 041-2223426, 0101087497

Email: nssf.mombasa@nssfkenya.co.ke

 

Coast and North Eastern Region Office, Social Security House Mombasa 5th Flr, Nkurumah Rd

P O Box 90490-80100,Mombasa

 Tel: 041-2223426/19, Mombasa

 

Ukunda Branch, Tiosgima Plaza, Ground Flr. Diani Beach Rd.

P.O. Box 1076-80400, Ukunda

Tel: 053-8015545/0737409434, Wireless 053 8015545

Email: nssf.ukunda@nssfkenya.co.ke

 

Malindi Branch, Al Noor Plaza 1st Flr. Jomo Kenyatta Ave.

P.O. Box 290, Malindi

Tel: 0737409449

Email: nssf.malindi@nssfkenya.co.ke

 

Lamu Branch, Majid Swaleh Hemed Bld.

P.O.Box 389-80500, Lamu

Tel: 0737409410

 nssf.lamu@nssfkenya.co.ke

 

Mtwapa Branch, Mtwapa Mall, 1st Floor, New Mombasa- Malindi Road

P.O. Box 733-80109, Mtwapa

Tel: 0786222322/0207850905

Email: nssf.mtwapa@nssfkenya.co.ke

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