This is a step-by-step guide on how to register for NSSF online for both employed and self-employed people. The National Social Security Fund is a service organization that offers social protection to all Kenyan workers.
It provides social security protection to workers in the
formal and informal sectors. They register members, receive their contributions,
manage funds of the scheme, process, and ultimately pay out benefits to eligible
members or dependents.
When Was the National Social Security Fund (NSSF)
Established?
The National Social Security Fund (NSSF) was established in
1965 through an Act of Parliament Cap 258 of the Laws of
Kenya.
The Fund initially operated as a Department of the Ministry
of Labour until 1987 when the NSSF Act was amended transforming the Fund into a
State Corporation under the Management of a Board of Trustees.
The Act was established as a mandatory national scheme whose
main objective was to provide basic financial security benefits to Kenyans upon
retirement. The Fund was set up as a Provident Fund providing benefits in the
form of a lump sum.
The Act establishes two Funds namely, the Pension Fund and
the Provident Fund, to provide for contributions to and payment of benefits out
of the Funds.
How to Register for NSSF Membership
Offline Application
1. Visit any NSSF Office branch or any Huduma Center within
your area. For Huduma Center, make sure you book for Huduma Appointment.
2. Approach the NSSF officer and fill out the provided
application form.
3. Attach all required documents.
4. Pick your NSSF card.
Required Documents to Register for NSSF
- The
application form
- Original
national identity card or valid passport and a copy of the same
- A
copy of your KRA pin, if you do not have one, learn how to apply for a KRA pin online here.
- Employment
letter. (this is for employed persons only).
- Employers
NSSF number – this does not apply to self-employed individuals.
Online Application
This is a much easier way of applying for an NSSF number.
This option is for both employed and self-employed individuals.
1. Access the official NSSF self-service portal.
2. Click on member self-service.
3. Click on the Member Registration link.
4. Fill in all the information in the provided form. All the
boxes with an asterisk must be filled. Note, for the area with a question mark
do not type anything but click on the question mark.
Then click on the search box to display a list of stored
entities. Select the entry you want from the list. Sometimes you will have to
click on the next tab to get the information you want.
5. Print the application notification and contact the
nearest NSSF office for certification. Contacts for the nearest NSSF branch are
available on www.nssf.or.ke/branches
Member Activation
- Once
issued with a Pin Key from NSSF office, click on the Member Activation
link.
- Type
in Username, Password, and Pin Key then click Activate to complete
activation.
Forgot/Lost Password
- In
case you have forgotten your password, click on the Lost Password link and
fill in the mandatory fields.
- Note:
You must have activated your account to be able to reset the password.
Member Recertification
- If
you have forgotten your Username or Password, click on the Member
Recertification link and re-enter the application details with a new
Username and Password.
How to Top up Your NSSF Voluntary Contributions
To pay via Mpesa, use the Paybill Number 333300 quoting your
Full NSSF Membership Number (including leading zeros and the trailing ‘X’
character where applicable) as the Account Number
- Open
your Mpesa Menu and go to Lipa na Mpesa
- Select
Paybill option
- Enter
the Paybill number (333300)
- Enter
your account number (Your NSSF number)
- Input
the amount you want to contribute
- Finally, put
in your Mpesa pin number and complete the transaction.
Where are NSSF Offices Located in Nairobi
NSSF has 10 offices located in Nairobi as detailed below.
|
Nairobi Region Office, Bruce Hse 5th Flr, Std
Street |
|
P.O. Box 50397-00200, Nairobi |
|
Tel: 2222668/9 |
|
Email: nairobiregion@nssfkenya.co.ke |
NSSF CONTACTS – Nairobi Region Office, Bruce Hse
5th Flr, Std Street
|
Hill Branch, Social Security Hse, Block C, Bishops
Rd, Ground Floor |
|
P.O. Box 45969 – 00100, Nairobi |
|
Tel: 020-2729911/020 2832899/020 2713844/46/48/51/
0737633906 |
|
Email: nssf.hillbranch@nssfkenya.co.ke |
NSSF CONTACTS – Hill Branch, Social Security
Hse, Block C, Bishops Rd, Ground Flr
|
Kiambu Branch, Bishop Ranji Cathedral Plaza, Ground
Floor, Biashara Street |
|
P.O. Box 713-00900, Kiambu |
|
Tel: 0737633914/(066)2022114 |
|
Email: nssf.kiambu@nssfkenya.co.ke |
NSSF CONTACTS Kiambu Branch, Bishop Ranji
Cathedral Plaza, Ground Floor, Biashara Street
|
Industrial Area Branch, Simco Plaza, 3rd Flr,
Lusaka Road |
|
P.O. Box 30451-00100, Nairobi |
|
Tel: 0737409457 |
|
Email: nssf.industrialarea@nssfkenya.co.ke |
NSSF CONTACTS Industrial Area Branch, Simco
Plaza, 3rd Flr, Lusaka Road
|
Donholm Branch, The Point-Buruburu, Along Rabai
Road (Hamsa Stage) Opposite Kenol Petrol Station next to Naivas Supermarket. |
|
P.O. Box 1385-00515, Nairobi |
|
Tel: 0786998818/0773780210 |
|
Email: nssf.donholm@nssfkenya.co.ke |
NSSF CONTACTS Donholm Branch
|
Ongata Rongai, Masai Mall, 2nd Floor, Magadi Rd |
|
P.O. Box 665-00511, Ongata Rongai |
|
Tel: 0731032088, 045-3123112 |
|
Email: nssf.ongatarongai@nssfkenya.co.ke |
NSSF CONTACTS – Ongata Rongai
|
City Center Branch, Bruce Hse 5th Flr, Std Street |
|
P.O. Box 50397-00200, Nairobi |
|
Tel: 0737409453, 2228068/2228276 |
|
Email: nssf.citycentre@nssfkenya.co.ke |
NSSF CONTACTS City Center Branch, Bruce Hse 5th
Flr, Std Street
|
Westlands Branch, Rainbow Towers, Muthithi Road,
Westlands |
|
P.O. Box 66575 – 00800, Nairobi |
|
Tel: 020-4444308, 0737409416 |
|
Email: nssf.westlands@nssfkenya.co.ke |
NSSF CONTACTS Westlands Branch, Rainbow Towers,
Muthithi Road, Westlands
|
Eastleigh Branch, Eastleigh Mall 1st Floor, General
Waruinge Rd |
|
P.O. Box 7800-00610 |
|
Tel: 0114709820, 0739102003, Nairobi |
|
Email: nssf.eastleigh@nssfkenya.co.ke |
NSSF CONTACTS Eastleigh Branch, Eastleigh Mall
1st Floor, General Waruinge Rd
|
Kitengela Branch, Africa House, Ground Floor,
Kajiado Namanga Highway |
|
P.O. Box 529-00242, Kitengela |
|
Tel: 0739-102009 |
|
Email: nssf.kitengela@nssfkenya.co.ke |
NSSF CONTACTS Kitengela Branch, Africa House,
Ground Floor, Kajiado Namanga Highway
Where is NSSF Building Located in Mombasa
|
Mombasa Branch, Social Security House Mombasa Grd.
Flr. Nkurumah Rd. |
|
P.O. Box 90490-80100, Mombasa |
|
Tel: 041-2223419, 041-2223426, 0101087497 |
|
Email: nssf.mombasa@nssfkenya.co.ke |
|
Coast and North Eastern Region Office, Social
Security House Mombasa 5th Flr, Nkurumah Rd |
|
P O Box 90490-80100,Mombasa |
|
Tel: 041-2223426/19, Mombasa |
|
Ukunda Branch, Tiosgima Plaza, Ground Flr. Diani
Beach Rd. |
|
P.O. Box 1076-80400, Ukunda |
|
Tel: 053-8015545/0737409434, Wireless 053 8015545 |
|
Email: nssf.ukunda@nssfkenya.co.ke |
|
Malindi Branch, Al Noor Plaza 1st Flr. Jomo
Kenyatta Ave. |
|
P.O. Box 290, Malindi |
|
Tel: 0737409449 |
|
Email: nssf.malindi@nssfkenya.co.ke |
|
Lamu Branch, Majid Swaleh Hemed Bld. |
|
P.O.Box 389-80500, Lamu |
|
Tel: 0737409410 |
|
nssf.lamu@nssfkenya.co.ke |
|
Mtwapa Branch, Mtwapa Mall, 1st Floor, New Mombasa-
Malindi Road |
|
P.O. Box 733-80109, Mtwapa |
|
Tel: 0786222322/0207850905 |
|
Email: nssf.mtwapa@nssfkenya.co.ke |