How to Connect to K.U WiFi (Eduroam)

Eduroam network is now fully functional in K.U, and there are 250+ internet routers in the university at strategic places with speeds up to 50MBPS!

Eduroam is an international project adopted by most learning institutions (Now including K.U) that works towards interlinked internet connectivity for all students. It’s quite simple really, all you have to do is get a username (In K.U this is the corporate students email address i.e @students.ku.ac.ke) and password which I am going to explain how to get one below.

Let’s get to it!

First, you will need to get a corporate student’s email address. To do this, please visit support.ku.ac.ke and submit a ticket as follows:

Follow these instructions to submit a ticket: 

– Visit support.ku.ac.ke

Email submit ticket details – Fill in the ticket as given in this caption:

(This might take between 24-48 hours to be processed)

Assuming you now have the email address, you can now submit another ticket for your eduroam username and password activation – do as directed below (follow the instructions given in the images):

Follow these instructions to submit ticket:

– Visit support.ku.ac.keSubmit your eduroam account activation details: follow the caption’s instructions.

(This might take between 24-48 hours to be processed)

Alternatively, you can send both tickets as one – this may however take a while to get resolved.

Now, to get connected you’ll use user corporate email (@students.ku.ac.ke) as your eduroam username and the password you’ll be given by the K.U support team, as your password. Go to your wireless icon and press connect on eduroam network. A pop-up will show up where you can enter the details as directed.

Connect to Eduroam (Android)

1. On your Android device, go to Settings, then tap Wireless & networks, then Wi-Fi settings.
2. Tap eduroam.
3. Make sure that for EAP method, PEAP is selected.
4. Tap Phase 2 authentication, and then select MSCHAPV2. 
5. Enter:
   Username: Your NetID@students.ku.ac.ke, for example nevinegeoffrey@students.ku.ac.ke
   Password: Your NetID password. Sent to you after submitting a ticket to support.
   If asked for a Domain, enter ku.ac.ke (not all Android devices require a domain).
6. CA certificate and User certificate are both Unspecified (or something like System defaults if Unspecified is not an option).
7. Tap Connect. 
8. If asked to accept the network-access.ku.ac.ke certificate, click Yes.

Get connected today!! 

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