Associate, School Inspection
Operations
The Operations team is responsible for the execution, and
management of the entire sequence of processes required to service the
activities of each school and to provide that support at scale in the most
cost-efficient and effective way possible. It is the nerve centre of the work
that is done in any region, and is the interface that brings all school-level
support functions together through it’s different departments – Resolution
Team, Revenue Assurance, Facilities and Supplies, Instructional Oversight, School
Inspection, IT Operations, and Supply Chain. The Operations leadership is
responsible for providing overall leadership to the team, through the
supervision of all routine tasks, coordination between all teams, oversight of
all systems, processes, and data capturing, and ensuring that the work done by
the team is done in the most efficient and cost-effective way possible to
enable us to better service our parents and government partners, provide a
better experience for our employees, and a stable platform on which we continue
to scale our work.
School Inspection
School Inspection is the auditing function of our school
operations (facilities, materials & supplies, personnel and processes)
against our set of standards and policies to ensure all schools maintain an
environment where teaching and learning thrive. School Inspection ensures
compliance with procedural requirements through frequent school observation
visits and audits of school operations. Program managers use the data School
Inspection collects and audits to uphold a consistent service level standard at
each school. Managers also use School Inspection data to validate the data
collected from other sources and used by other teams. We have established high
standards for our many schools. Ensuring these standards are maintained across
every single school is integral to the success of our model.
About the Role
You will be part of a highly-trained field team monitoring
team focusing on systematic school-level monitoring. We aim to impact teaching
and learning, so we need to deliver high-quality data to decision-makers at all
levels of the organisation & to our government partners. School Inspection
ensures that we have accurate knowledge of what is happening in schools by
auditing all school management work to ensure compliance with our school
protocols.
Your work will involve visits to assigned schools to collect
data using survey forms, and where possible supporting the school leader and
teachers to troubleshoot problems so that learning is not disrupted at a
school.
The role requires someone who has a strict code of
integrity. We are looking for an energetic and motivated tech-savvy individual
willing to contribute his or her skills to the team to make the School
Inspection team even more successful. The Associate, School Inspection is
passionate & a relentless advocate for our vision of democratising the
right for all children to acquire high-quality life-changing education.
You will report to the school inspection
director/manager/supervisor.
What You Will Do
- Make
daily visits to two or more schools (implement the route plan and cluster
assignment) to conduct audits of school operations, management tools,
materials and processes and populate findings through a digital survey
form
- On a
daily basis, record and then submit reports including recommendations, on
all issues that do not comply with expected standards and respective
policies that are observed while at schools to your line manager so as to
ensure that parties responsible for resolving the issues act in a timely
manner.
- Work
together with the Support Office to ensure that school management and
established monitoring systems and tools are well implemented and
maintained as per desired standards at individual schools by the school
leaders and teachers.
- Expect
to work Monday-Saturday and in some unique cases Sunday.
- Expect
to work with new requests evolving within departments as stipulated by the
company.
- Additional
activities: Assist other departments such as Schools, IT, Academics and
Operations in data collection activities and investigations they need
field support on.
What You Should Have
- A
minimum of a 2-year Diploma or field experience in data collection
in lieu of a diploma.
- Tech-savvy:
comfortable using smartphones, tablets, email and able to manoeuvre
through mobile IT systems/applications
- Strong
observational and record-keeping skills, detailed and keen to generate
high-quality data (willing to clearly indicate when something is not being
done correctly)
- Impartial
– Able to “stand his/her ground” and not be convinced by any party (e.g.
Head Teachers, teachers) to alter the audit findings/information.
- Highly
flexible to dynamic work requirements and deliverables including
willingness to travel and relocate within the country when required as per
job requirements
- Physically
capable and comfortable with working long hours at the field including
visiting remote locations and exposure to seasonal outdoor conditions.
- Mature
and able to work independently and effectively – supervision will largely
be done from the Support Office while you operate in the field.
- A
malleable learner that’s able to work under pressure and stringent
deadlines
- Excellent
interpersonal, organisation and communication skills – both oral and
written
- Problem-solving
and solution-seeking skills will be essential along with a “can-do”
attitude
You’re also
- A
detailed doer – You have a track record of getting things done.
You’re organized and responsive. You take ownership of every idea you
touch and execute it to a fine level of detail, setting targets, engaging
others, and doing whatever it takes to get the job done. You can
multi-task dozens of such projects at once and never lose sight of the
details. Likely, you have some experience in a start-up or other
rapid-growth company.
- A
creative problem-solver – Growing any business from scratch comes
with massive and constant challenges. On top of that, Bridge works in
often fragile, sometimes volatile low-resource communities and with
complex government systems. You need to be flexible and ready to get
everything done effectively, quickly, and affordably with the materials at
hand.
- A
relentless advocate – The children we serve and teachers we
empower never leave your mind. You know them, get them, have shared a meal
with them (or would be happy to in the future). You would never shrink
back from shaking a parent’s hand or picking up a crying child, no matter
what the person was wearing or looked like. Every decision you make
considers their benefit, experience, and value.
- A
malleable learner – You believe you can always do better. You
welcome constructive criticism and provide it freely to others. You know
you only get better tomorrow when others point out where you’ve missed
things or failed today.
- A
data-driven decision-maker – When making decisions, you don’t
rely on your intuition alone. You collect data, you analyze it and make
decisions with clear justifications.
- A
curious investigator – You ask why a lot. You don’t just take
what you see and accept it. You wonder why it is that way, and are aware
that the world we see is created by human choices and actions – and it
could be different. You wonder, and see the world as wonderful even when
you want to change a part of it that is unjust.
Applications will be reviewed on a rolling basis. Apply here
Visit our website to apply - https://lnkd.in/dz-kXzBn