Job Vacancies at Nairobi Safari Club

Head of Security Operations

Ensures the safety of guests, staff and property by leading all security operations, enforcing safety protocols, managing risks and ensuring compliance with regulations. The role supports a secure, welcoming environment that upholds the hotel’s reputation and smooth operations.

(include but are not limited to):

Develop and enforce security policies, systems and procedures. Oversee surveillance, access control and incident response.
Coordinate with law enforcement and manage investigations.
Conduct risk assessments and protect physical/IT assets.
Lead, train, and manage the security team.
Ensure adherence to health and safety regulations (OSHA 2007).
Manage emergency protocols and conduct safety training.

Security/law enforcement background preferred.
Diploma and professional security training required.
Membership in PROASAK or similar bodies a plus.
5+ years as a Security Manager within a 4- or 5-star hotel, preferably with an international brand.
Computer literate.

Proven leadership in hotel security operations.
Strong knowledge of hotel operations and security systems.
Expertise in surveillance, vigilance and fire safety.
Understanding of Health & Safety standards and emergency response.
Computer proficiency (reports, presentations, emails).
Analytical, critical thinking and investigative skills.
Excellent written and verbal English communication.
Effective team leadership and organizational abilities. Professionalism, integrity, confidentiality and a positive attitude.
Flexibility to work varied hours and respond to emergencies.
Observant and responsive to unusual situations.

Please send a cover letter, CV & supporting documents to careersnssb@swiss-belhotel.com Deadline: 9th June 2025.

Responsible for reviewing and verifying all revenue transactions to ensure accuracy, completeness, and compliance with established financial procedures.

(include but are not limited to):

Ensure system rates match contractual and rack rates; verify banquet charges against agreed terms.
Validate support documents for complimentary and house use rooms.
Confirm accurate recording of all guest and non-guest transactions across departments.
Reconcile restaurant cash, Mpesa and credit card payments with relevant reports and documentation.
Ensure proper backup for city ledger checkouts and validate bill transfers between accounts.
Reconcile housekeeping vs. front office room statuses and generate discrepancy reports.
Oversee timely billing, correct cashier errors and ensure all expected departures are properly checked out.
Close all open POS checks, compile daily cashbook summaries and ensure all documentation is complete.
Run and distribute night audit reports; raise audit queries and support additional audit tasks as required.

Strong understanding of accounting principles and financial regulations; proficient in MS Office i.e Excel, Word and Hotel Finance Systems such as Micros, Opera, Materials Control and Sun Systems.
Numbers-oriented with excellent organizational skills and a high attention to detail; capable of spreadsheet formulation and data analysis.
Effective verbal and written communicator with the ability to interact professionally across departments and with the guests.
Maintains high standards of ethics and professionalism; able to manage difficult situations.
Able to work varied shifts, including mornings, evenings, weekends, holidays and overnights.
Demonstrates the ability to handle multiple tasks, prioritize workload and thrive in a dynamic, fast-paced environment.
Proactive in identifying, flagging and managing operational or financial issues.

Please send a cover letter, CV & supporting documents to careersnssb@swiss-belhotel.com Deadline: 13th June 2025