Administrator – HR & Operations
The Administrator will play a central role in overseeing HR
processes, coordinating office operations, managing front office duties, and
supporting company leadership with high-level administrative functions.
This position requires a proactive, dependable, and
detail-oriented professional who can manage multiple responsibilities while
maintaining professionalism and discretion.
Key Responsibilities
- Executive
& Administrative Support
- Provide
direct administrative support to the Directors and senior leadership.
- Manage
calendars, coordinate internal and external meetings, and prepare reports
or briefing materials.
- Draft
and manage correspondence, presentations, and official documentation.
- Human
Resource Management
- Oversee
recruitment, onboarding, performance reviews, and staff development
initiatives.
- Maintain
up-to-date personnel records, contracts, and compliance documentation.
- Monitor
employee attendance, manage leave schedules, and support staff welfare
programs.
- Support
in conflict resolution, team structure development, and adherence to
internal policies.
- Front
Office & Client Coordination
- Serve
as the first point of contact for clients, suppliers, and partners.
- Answer
and direct phone calls professionally and manage all front office
communication.
- Ensure
the reception and meeting areas reflect the company’s brand and values.
- Office
& Operations Management
- Oversee
procurement of office supplies and operational materials.
- Ensure
office systems (filing, inventory, communications) run smoothly.
- Liaise
with transport, logistics, and external service providers to coordinate
daily operations.
- Supervise
support staff including drivers, office assistants, and cleaners.
- Corporate
Communications & PR Support
- Coordinate
official communications, company notices, and executive memos.
- Support
Directors in planning corporate events, meetings, or external engagements.
- Maintain
confidentiality and represent the company with professionalism.
Qualifications & Experience
- Bachelor’s
Degree or Higher Diploma in Business Administration, HR Management,
Communications, or a related field.
- Minimum
3 years of relevant experience in an administrative, HR, or front office
coordination role.
- Experience
in a dynamic, fast-paced work environment with multiple reporting lines is
an added advantage.