If you live in Kenya, you have probably heard about Jamii
Telecommunications’ new product, Faiba 4G. The service went live over a month
ago and even though it is not available countrywide, it has sparked interest
among users mainly because of its affordable data packages. For example, there
is a 25GB bundle that can be used within 30 days for only Ksh 1,000. This is very
cheap when you compare it to products offered by the other players in the
market.
With Faiba 4G in Kenya, the one area the company has failed
is providing users with the information they need to do simple tasks like
purchasing data bundles and the likes. This post will look at some of these
simple tasks that can help simplify the process.
Topping Up Faiba 4G and Buying Data Bundle
Purchasing Faiba 4G airtime is the same as with any other
telco in Kenya. Find a shop selling the airtime and you are good to go. Since
Faiba 4G hasn’t been around for long, you finding shops selling this airtime
may not be easy. If that is the case, you can purchase the airtime through
Mpesa pay bill number 776611 and account number is your number i.e. 0747 XXX
XXX.
To buy the bundle you want, dial *111# and select the first
option and take it up from there. Keep in mind that this option may now work
for everyone and if that is the case, you can go to http://selfcare.jtl.co.ke on
your phone and buy the bundles you want.
You can also use the Faiba app to purchase
bundles. The app isn’t the best looking out there and is a bit slow but can get
the job done.
Faiba 4G USSD Account balance and other short codes
|
USSD code |
Function description |
|
*111# |
This is the main prepaid USSD. It contains all the
services offered on Faiba4G |
|
*130# |
This USSD code will display the subscribers’ phone number |
|
*131# |
This USSD code will display the main account balance of
the subscriber |
|
*544# |
This USSD code is a shortcut for buying bundles |
|
*140# |
This USSD code is a shortcut for transferring airtime
between Faiba4G numbers |
|
100 |
This is the Faiba4G customer care line |
Faiba 4G Data Bundles
|
Data |
Price (Ksh) |
Validity |
|
1GB |
Ksh 50 |
1 Day |
|
8GB |
Ksh 300 |
7 Days |
|
15GB |
Ksh 500 |
7 Days |
|
25GB |
Ksh 1000 |
30 Days |
|
40GB |
Ksh 2000 |
30 Days |
|
70GB |
Ksh 3000 |
30 Days |
|
120GB |
Ksh 4000 |
30 Days |
|
210GB |
Ksh 6000 |
30 Days |
If you are planning to use your Faiba 4G SIM card for calls and SMS, below are
the rates.
Faiba 4G Prepaid Tariff
|
Product |
Price |
|
On-Net SMS |
Ksh 1/SMS |
|
Off-Net SMS |
Ksh 1/SMS |
|
Off-Net Calls |
Ksh 2/Minute |
|
On-Net Calls (Voice and Video) |
Ksh 2/Minute |
|
Data Tariff |
Ksh 3/MB |
- Download
the Faiba 4G app
Download the Faiba 4G app – Android and iOS.
- Create
an account or Sign In
Create an account then sign in or just sign in if you
already have an account.
- Buy
Bundle Menu Section
Tap the 'Buy Bundle' option and you will be presented with a
menu with different bundle offerings.
- Select
Offer
Tap the bundle offer you would like to purchase then enter,
if it doesn't show up already, your Safaricom number with active M-Pesa
with sufficient balance.
- Confirm
Your Faiba and M-Pesa Number
A prompt will show up asking you to confirm your Faiba and
M-Pesa Number
- Make
Purchase
A prompt to enter your M-Pesa pin will show up on your phone
with Safaricom SIM Card detailing the bundle offer you are about to purchase.
Enter your PIN and you will have purchased your bundles.