Guide to Topping Up Faiba 4G and Buying Data Bundles

Guide to Topping Up Faiba 4G and Buying Data Bundles


If you live in Kenya, you have probably heard about Jamii Telecommunications’ new product, Faiba 4G. The service went live over a month ago and even though it is not available countrywide, it has sparked interest among users mainly because of its affordable data packages. For example, there is a 25GB bundle that can be used within 30 days for only Ksh 1,000. This is very cheap when you compare it to products offered by the other players in the market.

With Faiba 4G in Kenya, the one area the company has failed is providing users with the information they need to do simple tasks like purchasing data bundles and the likes. This post will look at some of these simple tasks that can help simplify the process.

Topping Up Faiba 4G and Buying Data Bundle

Purchasing Faiba 4G airtime is the same as with any other telco in Kenya. Find a shop selling the airtime and you are good to go. Since Faiba 4G hasn’t been around for long, you finding shops selling this airtime may not be easy. If that is the case, you can purchase the airtime through Mpesa pay bill number 776611 and account number is your number i.e. 0747 XXX XXX.

To buy the bundle you want, dial *111# and select the first option and take it up from there. Keep in mind that this option may now work for everyone and if that is the case, you can go to http://selfcare.jtl.co.ke on your phone and buy the bundles you want.

You can also use the Faiba app to purchase bundles. The app isn’t the best looking out there and is a bit slow but can get the job done.

Faiba 4G USSD Account balance and other short codes

USSD code

Function description

*111#

This is the main prepaid USSD. It contains all the services offered on Faiba4G

*130#

This USSD code will display the subscribers’ phone number

*131#

This USSD code will display the main account balance of the subscriber

*544#

This USSD code is a shortcut for buying bundles

*140#

This USSD code is a shortcut for transferring airtime between Faiba4G numbers

100

This is the Faiba4G customer care line

Faiba 4G Data Bundles

Data

Price (Ksh)

Validity

1GB

Ksh 50

1 Day

8GB

Ksh 300

7 Days

15GB

Ksh 500

7 Days

25GB

Ksh 1000

30 Days

40GB

Ksh 2000

30 Days

70GB

Ksh 3000

30 Days

120GB

Ksh 4000

30 Days

210GB

Ksh 6000

30 Days


If you are planning to use your Faiba 4G SIM card for calls and SMS, below are the rates.

Faiba 4G Prepaid Tariff

Product

Price

On-Net SMS

Ksh 1/SMS

Off-Net SMS

Ksh 1/SMS

Off-Net Calls

Ksh 2/Minute

On-Net Calls (Voice and Video)

Ksh 2/Minute

Data Tariff

Ksh 3/MB

 Also, the best way to purchase Faiba 4G data bundles is by using their Faiba  4G app available on Android and iOS. Here are the steps:

  1. Download the Faiba 4G app

Download the Faiba  4G app – Android and iOS. 

  1. Create an account or Sign In

Create an account then sign in or just sign in if you already have an account. 

  1. Buy Bundle Menu Section

Tap the 'Buy Bundle' option and you will be presented with a menu with different bundle offerings. 

  1. Select Offer

Tap the bundle offer you would like to purchase then enter, if it doesn't show up already,  your Safaricom number with active M-Pesa with sufficient balance. 

  1. Confirm Your Faiba and M-Pesa Number

A prompt will show up asking you to confirm your Faiba and M-Pesa Number 

  1. Make Purchase

A prompt to enter your M-Pesa pin will show up on your phone with Safaricom SIM Card detailing the bundle offer you are about to purchase. Enter your PIN and you will have purchased your bundles. 

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