How To Become An Online Virtual Assistant In Kenya

How To Become An Online Virtual Assistant In Kenya

Have you heard that you can make money online but aren’t sure what you can do? Ever heard of an Online Virtual assistant? It’s a known fact about how unfavorable the job market is in Kenya, especially for the youth. But who said you need a traditional 9-5 job to make a living?

Just because you’re struggling with getting hired for a traditional job, doesn’t mean you have to resign to being broke. Thanks to the development in technology and the effectiveness of the internet, you can comfortably work from home and even earn a full-time income from it. There are a lot of online job opportunities available today, including being an online Virtual assistant.

In this post, we’re going to share with you how you can make money as an online Virtual assistant in Kenya. But before we get into how to become one, you must be wondering who a Virtual assistant is and what is the job description? So, allow me to first clarify.

Who is a Virtual assistant – what do they do?

To help you understand, I want you to think of a virtual assistant as a personal assistant. Not the kind you send for coffee or to pick up your dry cleaning. Virtual assistants are more like the personal assistants you task to reply to your emails, post on your social media, type up important documents, or schedule your meetings. The range of tasks a virtual assistant does is vast. The main difference from a personal assistant is that all these tasks are completed via the internet.

You can either work as a full-time or part-time Virtual assistance, depending on your preference. The beauty of this type of job is that you can work for any company anywhere in the world. It is also suitable for both beginners and experts in the field.

Point-to-note: Before we go on, we cannot emphasize enough that being an online virtual assistant is not a get-rich-quick scheme. Most gurus online will feed you with the illusion that venturing into this field is effortless, or that you’ll make a lot of money overnight. This is not the case. It’s not that you need any special degree or diploma of some sought to qualify for the job. You do, however, need to learn certain skills, if you’re going to be a successful, in-demand virtual assistant. Keeping this in mind let us proceed.

What job opportunities are available for virtual assistants in Kenya?

With more and more people coming up with business and organizations growing and expanding, executives and entrepreneurs need help in running their operations. Such business owners are looking for someone who can help them clear up more time to do other things without neglecting their duties. There is, therefore, high demand for virtual assistants in the online market. As mentioned before, there are many tasks a virtual assistant can complete, and so there are a varying number of job positions available for Virtual assistants. In Kenya, some of the common job opportunities are:

eCommerce Virtual Assistant.

This type of assistant is hired by an eCommerce business owner. Your role in this position will be to remotely help in the daily running of the business and also outdo the competition. Some of your responsibilities include analyzing the competition, writing product descriptions, improving the business’s online visibility, providing live customer support, and updating product categories among others.

Administrative Virtual Assistant.

In this role, your duty will be completing administrative tasks managing contact lists, or billing and accounting. You may also be required to make travel arrangements, process important documents, set up meetings, and basic HR tasks among others. The main difference with office administrators is you will be completing these tasks online.

Virtual Research Assistance.

Researchers normally have a workload that they need help with. Your role, in this case, will be completing the different research tasks assigned to you. Some of these tasks include compiling research data, analyze and present the information among other tasks.

Data Entry Virtual Assistant.

This role entails inputting raw data into a computer and converting it into useful information. Some of the tasks could include, managing database systems, compiling data, reviewing the accuracy, and generating reports from the data among others.

Virtual Bookkeeping Assistant.

Bookkeeping is important for any business, regardless of how big or small it is. That is why many of them look for bookkeepers who will ensure the business won’t experience any financial headwinds. Some of your tasks include processing payments and payrolls, managing inventory and expenditure, end of year accounting and budgeting, and reconciling banks with credit cards and project cash flow.

Virtual Marketing Assistant.

Entrepreneurs and producers are always in need of help to market their products and/or business. They need someone who can help promote what they offer on different platforms, be it, social media, email, or websites. Developing content for marketing, starting and managing marketing campaigns, and generating business leads among others.

Where can you find Virtual assistant jobs in Kenya?

Today, you’ll find many online platforms where clients post job offers, looking to hire Virtual assistance. Such sites work in either one of two ways or both. Clients can bid for your service or your bid for their job offers along with other freelancers who are interested. Either way, the sites are very competitive. That is why you must be sure to highlight the best skills, to stand out from the rest.

Four of the most reputable platforms you can try out are the following:

Up work.

This is one of the most common platforms when it comes to online writing jobs. It mainly operates on a bidding system. Clients will post jobs and you have the chance to send your proposal and bid for the job. There is also a system, where you can also create a package of your services and sell them instead.


This is a great platform if you want a platform where you can market your service and rates. It operates on a gig system. That means you create a gig which is a package of your service and rates and market them to clients. That way clients approach you and not the other way around. Simply create what is known as a gig and circulate it. You are even allowed to share your gigs and market them on your social media platform.

People per Hour.

This particular platform uses both the bidding and gig system simultaneously. That means you can either create a package showcasing your services or you can bid for the jobs clients post on the platform. You can also do both.


If you’re looking for a Fiverr alternative, this platform is similar to it in terms of operation. You have the chance of showcasing your best skills and presenting them as a package. Clients looking for your type of service will then approach you with an offer.

How much can you earn as a virtual assistant in Kenya – what are the rates?

Like most online jobs, the rates offered and frequency of payment for Virtual Assistant depends on several factors. It will depend on the type of job, your level of experience and skill, the client, and the platform you use. In a platform like Fiverr, the rates start from as low as $5. But as you start, you shouldn’t be hung up on the rates. Rather focus on building a reputation with your clients, that way you get consistent work and can increase your rates as you progress.

As for how you can access your earnings, the most common method of payment is PayPal. A lot of the platforms utilize it and most clients prefer it. It’s especially useful when it comes to small amounts. PayPal has even come up with a way of transferring your funds from your PayPal account into your Mpesa. Payoneer is another alternative for online transactions, especially if you need a US bank account for global transactions.

What do you need to get started – what are the qualities of a good Virtual Assistant?

As mentioned, if you’re planning to build a successful career as a Virtual Assistant, there are certain requirements to be fulfilled. To start with, there are some desirable qualities you should have to increase your demand among clients. These qualities involve you being, reliable, honest, trustworthy, self-motivated, flexible, open to criticism, resilient, and a good communicator. You should also be able to manage expectations and work independently with minimal supervision. On top of these, to be able to efficiently and effectively perform your tasks you also need:

A reliable PC and stable internet connection. Since all your tasks will be completed online, these two things are very important. You don’t need to have an expensive laptop for this job but reliable internet is important if you expect to deliver on time.

The commitment to succeed. Regardless of what online gurus will tell you, nothing ever comes easy. You have to first put in the time and effort before you can reap the fruits. To succeed as a Virtual assistant, you must be committed to it from the beginning.

Marketable skills set. We saved skills for last because it is the most important. Every job whether online or offline requires a certain set of skills. Virtual assistants are no different. You need to know how to use the tools you’ll need to complete tasks like file conversions or bookkeeping. You’ll also need research skills to collect needed data and compile them into useful information. So, you see, skills are very important if you aim to succeed.

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