Below is a list of the best computer hardware and software solutions providers in Kenya.
When it comes to repairing your computer or laptop, choosing a computer repair service can make or break the deal. There’s no dearth of people complaining about their computer being inefficiently handled by the repairing team, and because of that their small problem turned into larger, irreparable damage.
But First, See Factors to Consider When You Choose a Computer Repair Provider
When it comes to repairing your computer or laptop, choosing a computer repair service can make or break the deal. There’s no dearth of people complaining about their computer being inefficiently handled by the repairing team, and because of that their small problem turned into larger, irreparable damage.
In most cases, this happens when you choose the computer repair provider without doing homework.
So here in this article, we’ve compiled five key factors which you should consider when you’re on the hunt for the right computer repair company for you.
Company Existence and History
Before you hand over your computer to a repair agency, make sure to check its market existence and history. Consider how long they have been in computer repair operation. The longer the duration, the more efficient their service tends to be. It also depicts the company’s consolidation in the segment and its robust portfolio.
Also, you should have a look at their growth over the years. New service expansions over time mean they are confident of their infrastructure and their ability to deliver quality computer repair service. If not sure how to do this, then a mere Google Search could answer most of your queries.
Reputation
Once you’re sure of their experience and expertise, check if they’ve well-handled their customers. No better way to testify this than looking into their reputation, online as well as offline.
- Voyage through the online reviews and testimonials from its previous customers. Understand their level of customer satisfaction and the types of services they are capable to render.
- Check with your friends, or colleagues if they have ever dealt with this particular company. Their feedback would be crucial to get further insight into their service quality.
- If possible, visit their physical store or call their customer care center. Have a discussion with the staff or repairer personally to comprehend their knowledge, skill, and expertise.
Warranty
Warranty from a repair company assures you of their products quality and service, to quite an extent. It brings you peace of mind knowing that if rectified issues reoccur within the warranty period, you can get them resolved free of cost. This strengthens your belief that the computer repair service provider is worth trying. Most often, the warranty covers the parts and repair service.
Location of the Service center
Location is another factor that smart people consider before opting for a repair service, and rightly so. Geographical proximity always puts you at ease, whether you like to inspect the company’s facilities and service up close or meet the service provider face-to-face to know their best offers. Besides, many people don’t feel comfortable explaining their issues over chat or phone.
Turnaround Time
Today, most of us can’t afford to keep our laptop/computer away for long, due to their regular use in professional and personal chores. So, when we give them to a repair company, we simply wish to get it back, repaired of course, as soon as possible. Don’t we?
While the turnaround time depends on the problem, a good computer repair service provider always strives to save your time through prompt response and timely service.
Before you decide on a company, make a call and check its turn-around time to sort the specific issue you’re facing. Testify the details by checking the reviews from their previous customers.
In short, when your laptop or computer develops some snag, the repair should be done by a professional and reputed company instead of any street repair shop- so you can get the best value for your money.
Now Back to the List Of Best Computer Hardware & Software Solutions Providers In Kenya
1. Fashtech Computers
It is a leading provider of computer hardware, software, and related accessories. It also provides services in server installation, configuration, and maintenance.
Location: Afya Centre, 9th Floor, Off Tom Mboya Street
Contacts: +254 20 2242052, 2042373
Email: info@fahtechcomputers.com
2. Tradestar Kenya
Tradestar is a leading company engaged in the sales and distribution of high-quality refurbished computers, sale of computer parts and peripherals, and installation of software.Location: Ecobank Building, Thika
Contacts: +254 020 523 0772
Email: sales@tradestar.co.ke
3. IT Experts Solutions Ltd
The company provides computer repair and maintenance services, software and hardware installation, and system upgrades.
Contacts: +254 779 428 025
4. Ideveloper Technologies
The company delivers integrated computer parts and hardware supplies, server installation, security and surveillance, software setup and support, hardware setup and support.
Contact: +254 768 080 218
Email: hello@idevelopertechnologies.co.ke
5. Specicom Technologies Ltd
Location: 7th Floor, Corner House, Mama Ngina Street, Nairobi
Contacts: +254 724 244 509, +254 020 2228465
Email: sales@specicom.co.ke
6. Nairobi Computer Shop
Location: Old Mutual Building, Kimathi Street, Nairobi
Contacts: +254 724 139 588
Email: info@nairobicomputershop.co.ke
7. Bitlink Company Ltd
Bitlink is a Kenya company that provides value-added software and hardware sales, power solutions, cybersecurity, and ICT outsourced services.
Location: 1st Ngong Avenue, ACK Garden House, 2nd Floor, Nairobi
Contact: +254 795 717 319
8. Astron Computers Ltd
Location: Bondo Road, Industrial Area, Nairobi
Contacts: +254 20 653 7257/6554919/6554776
Email: mail@astroncomputers.com
9. Innovative Computers Ltd
The company was incorporated in 2009 to offer all computer-related solutions ranging from the sale of computer hardware and accessories, and software installation to repairs and maintenance.
Contacts: +254 722 820 563, +254 722 739 724
10. Inceptor Kenya
The company offers computer repair and maintenance services, virus installation, networking maintenance, data back up, and recovery.
Location: House Complex, Koinange Street, Nairobi
Contact: +254 728 456 781, +254 712 369 902
Email: admin@inceptor.co.ke