Bluetooth headphone problems are annoying because there is no headphone cable to repair or headphone jack to fix. Here are some troubleshooting tips for you.
If one or both sides of the headphone are not working;
- Disconnect
it from your device and connect it to another to determine where the
problem is.
- Check
your music source. The music may have a poor sound quality, or perhaps
your streaming service has defaulted to a low-quality setting.
- Bring
the headphones closer to the device. The distance may affect the connection or
cause a stutter in the sound.
- If it
has a cable or wire option, try using the cable to connect to the device
and see if you can hear the sounds.
If the Bluetooth is not connecting to your device;
- Disconnect
it from every device it has been connected to. Some headphones cannot
connect to multiple devices at once.
- Make
sure your phone is not connected to other audio devices.
- Charge
the Bluetooth headphone. Some may have connection problems when they are
low on battery or have been left on for a long time.
- Read
your manual and ensure that the Bluetooth headphone is compatible with the
device you want to pair it with. Not all devices connect to Bluetooth 5.0
If none of the above steps works for you, then it is time to take it to a professional.
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