This guide will help you understand the application process for a Public Service Vehicle (PSV) badge in Kenya. The procedure is straightforward. Read on to get started.
Step 1: Open an NTSA Account
- For
PSV license holders in Kenya, the first step in applying for a PSV badge
is to open an NTSA account. This can be done by visiting the NTSA
portal and clicking on the “Register” link, which directs
applicants to the e-Register an Account page. Individuals are required to
provide their ID Serial Number, KRA PIN Number and Mother’s maiden name to
complete the registration process. Such information is necessary for NTSA
to validate each applicant’s application and issue them with a PSV
license.
- To
verify your mobile/email address, press the “Verify Mobile/Email Address”
button and enter the provided code into the verification tab. You will
receive this code via phone or email, making it easy to finish verifying
your account.
- Carefully
double-check your information before clicking the “Submit” button to
finalise your registration.
- You
will receive your username and password to your phone via SMS and email.
- This
last action completes your registration on the TIMS platform.
Step 2: Log into Your NTSA Account
- With
the NTSA
Self-Service Portal, you can quickly and easily log into your account
and get started on applying for a PSV license.
- After
registering with the TIMS Platform, access the NTSA web portal and choose
between a Username, ID No., Alien ID No. or Certificate of Incorporation
to log in with.
- Then
enter the Username/ID No. and Password, followed by a Security Code that
will be sent directly to your mobile phone via text message.
- Finally,
click on the Sign In button to start and fulfil your PSV licence
application.
Step 3: Apply for the Driver Public Service Vehicle (PSV)
badge
- After
logging in, click on the “Driving license” option on the menu bar and
select “Apply for Driver license” on the drop-down menu – this prompts the
display of the PSV driver badge application form.
- It’s
essential to fill out all compulsory fields meticulously and upload your
recent passport photo, scanned ID copy, driving license, and police
certificate of good conduct.
- When
you are done completing the form, click on the “Next button” to proceed to
the payment page.
Step 4: Make Payment
- Once
your application is submitted, you will be required to make payment for it
via credit/debit card or M-PESA mobile money transfer before NTSA
authorities can process it.
- The
fee for processing a Driver PSV Badge in Kenya is KES 1000 plus and KES 50
for convenience charges which must be paid before proceeding with step
four below.
- If
payment is successful, a confirmation message will appear indicating that
payment has been received and that your application is being processed by
the authorities
Step 5: How To View Your Application Status
After submitting your application form and making payment,
it’s always prudent that one monitors their status periodically until the
successful issuance of their badge from any given office location nationwide
occurs so as not to miss out on other vital notifications from authorities
regarding their Driver PSV Badge status if any which may include information
about delays due changes made by an applicant or delays out of some unforeseen
circumstances beyond control by either party involved.
Step 6: Visit Your Nearest NTSA Office and Collect Your
PSV Badge
Once you receive a notification that the badge is ready for collection, head to any of the nearest National Transport Safety Authority offices across Kenya, where they will issue your Driver PSV Badge upon presenting your invoice printout and National ID.
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