Safaricom Lipa Mdogo Mdogo Phones: What to Know

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Safaricom Lipa Mdogo Mdogo Phones: What to Know


You have probably heard about the Safaricom Lipa Mdogo Mdogo phones, some call them Lipa Pole Pole phones, essentially smartphones sold in Kenya in installments. In this article, we explain all the information you need to know about them, the available models, the prices, the requirements and how to get them.

Here is the deal. Safaricom has a partnership with Google to avail Lipa Mdogo Mdogo phones payable in daily installments as low as Ksh 20 for 12 months. But first, you have to pay a deposit of Ksh 1,000. There is only one phone currently on offer, the Neon Ray Pro, a 4G smartphone that is powered by  Android 10 (Go edition). The RAM size is 1GB. The internal memory is 16GB with support for expansion up to 32GB using microSD cards. It has 5MP front & Back Camera.

On the flipside, Neon Ray Pro is a Single SIM phone with a non-impressive battery capacity (2500mAh). It cannot sustain heavy usage such as browsing the web and chatting for an entire day. It is also restricted to using a Safaricom line only.

If you are looking for something better than this, check out this pricelist of smartphones on loan, a larger variety of powerful Samsung, Nokia, Infinix and OPPO phones available on lipa pole pole terms in Kenya.

These powerful smartphones are among the latest in the market, with amazing features such as the latest Android Operating System, impressive RAM (up to 4GB) and Internal Storage (up to 128GB). Unlike the Safaricom Lipa Mdogo Mdogo phones, M-KOPA phones are not restricted to Safaricom Sim Cards and are available to anyone irrespective of age and CRB status.

Eligibility for Lipa Mdogo Mdogo Phones

Not everyone can get a Safaricom Lipa Mdogo Mdogo phone. There are a number of hurdles that lock out most people from accessing the devices. In a nutshell, persons over 75 years, current smartphone owners and those listed on CRB cannot acquire these offers.

The following categories of people are NOT eligible to get the Safaricom Lipa Mdogo Mdogo phones:

1. Persons currently using any 4G smartphone. This includes those who have in the recent past used a 4G phone.

2. Persons listed on CRB due to pending loans – including FULIZA, M-Shwari, HELB and other loans.

3. New customers whose Safaricom lines are less than 1 year old.

4. Persons under 18 years and above 75 years of age.

Payment and Prices

You are at liberty to pay for your Safaricom Lipa Mdogo Mdogo phone either daily, weekly or monthly depending on your income flows. You can also pay from another Mpesa number and the amount will reflect on your account.

Incase you default in payment, Safaricom gives you up to 3 days of usage. However, the smartphone is locked on the fourth day until you resume payment. Once locked, Safaricom Lipa Mdogo Mdogo phones cannot make any calls or send SMS. If you completely fail to pay for the phone, you are listed with CRB.

To encourage customers to make payments on time, Safaricom rewards them with free 100MBs YouTube bundles whenever they pay for 7 consecutive days.

Application Procedure

1. Dial *544# from your device, Select Option 8 (Lipa Mdogo Mdogo)

2. Select Option 1 to Accept the Terms and Conditions

3. Safaricom will access your eligibility and send you a confirmation SMS

4. The SMS also notifies you of the currently available phones and their prices.

5. Select your preferred phone and pay the Ksh 500 deposit via M-Pesa.

6. Collect your Lipa Mdogo Mdogo phone from the nearest Safaricom shop.

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